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B2B Search - Nortel BCM, Product by Theta Infrastructure Solutions

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Product Details Nortel BCM Theta Infrastructure Solutions Product Description: Using Nortel’s BCM solution, Theta Infrastructure Solutions created a scalable yet secure solution that enables your company to develop an international operation at minimum risk, whilst improving customer service. If your organization has one or more small sites, franchises or branch offices —with perhaps a few users or a few dozen— no doubt you’ve been seeking the most cost-effective, productive and reliable way to connect people and locations. And no matter what business you’re in, you’ll want to project the best possible image and customer service, so you can distinguish yourself from the competition. You’ll want your employees to be able to exploit resources on the Internet and company LAN, but without letting Internet viruses and hackers exploit them. And you need high-end performance and capabilities, but at a low cost of ownership The answer is a Business Communications Manager system from Nortel —an all-in-one platform for the converged voice and data needs of small to mid-sized business sites. Improve customer and client satisfaction with prompt and efficient call handling that enables callers to reach you anytime, anywhere. For example, with automated attendant and voice messaging functions, customers can make inquiries, place orders or schedule service any time of the day or night. Enhance employee productivity With the richest portfolio of convenience and control features, secure Internet access, and provide the means for users to stay in touch when away from their desks. For example, call forward and redirect features enable you to customize internal call routing as staff members visit other offices, move or change responsibilities. Increase revenues with optional call center and self-service applications that make it easier for customers to do business with you. For example, skills-based routing sends callers promptly to the agent most qualified to help them. — that’s one less element to think about. Other Details: Offered by: Theta Infrastructure Solutions (View Showroom, Create your own Showroom) Place of Origin: UK (More Products from UK) Stock Location: South Africa Quantity: while stocks last Packaging: Complete Price: Competitive Product Seller Classification: Telecommunications - Telephone & Parts More Buying Info: Request Buying Details Request More Information Online This feature is only available for our registered members. 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